Privacy Policy

At bbi conneXion (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://bbiconnexion.com or use our services. This policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of personal data:

1.1. Personal Data You Provide to Us

  • Contact Information: Name, email address, phone number.
  • Account Information: Username, password, and other registration details.
  • Payment Information: Credit/debit card details, billing address (processed securely via third-party payment processors like Stripe).
  • Communications: Messages, feedback, or inquiries you send to us.

1.2. Data Collected Automatically

  • Usage Data: IP address, browser type, operating system, pages visited, time spent on pages, and other usage statistics.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze website traffic. For more information, please refer to our Cookie Policy.

1.3. Data from Third Parties

We may receive information from third-party services, such as Google Analytics and external plugins, in accordance with their privacy policies and applicable laws.

2. Data Collection Practices

We use your personal data for the following purposes:

  • To provide, operate, and maintain our website and services.
  • To process transactions and send transaction confirmations.
  • To communicate with you, including responding to inquiries and sending updates.
  • To personalize your experience and deliver content tailored to your interests.
  • To analyze website usage and improve our services.
  • To protect your rights.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you have given explicit consent (e.g., legal condition agreement form or marketing communications).
  • Contractual Necessity: To fulfill our obligations under a contract with you.
  • Legitimate Interests: To improve our services and ensure website security.
  • Legal Compliance: To meet our legal and regulatory obligations.

4. Data Sharing and Disclosure

Data could only be shared in aggregated, non-nominal form of statistical purposes and within bbiconneXion users only after authentifications.

We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist us in operating our website and providing services (e.g., Stripe for payment processing, Google Analytics for website analytics).
  • Legal Requirements: When required by law under certain circumstances.

We ensure that all third parties comply with applicable data protection laws and maintain the confidentiality of your data. For any inquiries, contact: [email protected].

5. International Data Transfers

At bbiconneXion, we believe that data has no countries, but we are committed to ensuring the highest level of security for your data. If we transfer your personal data outside the European Economic Area (EEA), we will ensure adequate safeguards are in place.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, invoice-related data may be retained for legal or accounting purposes. When your data is no longer needed, we will securely delete or anonymize it with a notice to the bbiconnexion users.

7. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data under certain conditions.
  • Restriction: Request restriction of processing under certain conditions.
  • Data Portability: Request transfer of your data to another controller.
  • Objection: Object to processing based on legitimate interests or for direct marketing.
  • Withdraw Consent: Withdraw consent at any time, where applicable.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days after verifying your identity.

8. Data Security

We implement the highest level of technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security audits.

In the event of a data breach, we will notify affected users via email or phone and provide information about the steps being taken to address the issue. If necessary, we will also report the breach to local law enforcement.

9. Children’s Privacy

Our website and services are not specifically targeted at children under the age of 16. However, we may arrange content to be suitable for that audience. If you believe we have collected data from a child without parental consent, please contact us immediately.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage or disable cookies through your browser settings or our cookie consent banner. For more details, please refer to our Cookie Policy.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the “Last Updated” date. You may also receive an email notification about significant changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

bbi conneXion
27 Hillier Street, Central Hong Kong
Email: [email protected]

13. Supervisory Authority

If you believe that our processing of your personal data violates the GDPR, you have the right to address a complaint to us. For bbi conneXion, the relevant authority is our internal legal team, but you may also contact your local data protection authority.